Care Staffing Made Simple - and Done Properly

Why choose Pin Point care staffing agency

Staffing a care service is not just a numbers game. As a trusted care staffing agency, Pin Point knows it takes the right people, placed with care, backed by proper compliance - and a team you can actually reach when things get urgent. Pin Point has been doing this for over 18 years across elderly care, complex care, children's residential and more.

Whether you need a single shift covered or a long-term recruitment partner, our consultants are on hand to make it straightforward. All staff training carried out on-site in our fully equipped training facilities.

18+

years in Care recruitment

24/7

emergency cover

2,500+

Active care workers

98%

Shift fill rate

15 Mins

Average emergency response

900K+

Shifts covered to date

A Care Staffing Agency That Acts Like a Partner

As a care staffing agency, we build lasting relationships with the services we support - taking time to understand your organisation, your culture and the people in your care, so we place staff who fit from day one.

  • Person-centred matching - we consider more than just qualifications and experience
  • A dedicated consultant who knows your service and the people you care for
  • Fast turnaround - same-day cover available for urgent requests
  • Flexible terms - ad-hoc, temp-to-perm and permanent options to suit your service

 

Book shifts with the Pin Point app

Manage your staffing from your phone or desktop - the Pin Point app puts reliable cover at your fingertips.

  • Request staff with a few taps
  • Monitor bookings and track shift status in real time
  • Approve timesheets quickly and easily
  • Access your full shift history at any time

Combined with our 24/7 on-call team, the Pin Point app makes care staffing faster, simpler and more efficient.

employers

Remote Career Counseling

job seekers

100k+

Shifts covered per year

find flexible care jobs. Upload your CV today.

Compliance you can count on

Every candidate placed by Pin Point is fully vetted before they step in, in line with CQC guidanceto your service:

  • Enhanced DBS check completed
  • Right to work verified
  • Full professional referencing
  • Mandatory training - safeguarding, moving and handling, medication awareness and more
  • Bespoke training available - if your service requires specific training for a particular client or setting, we will arrange it
  • Inducted and ready to deliver safe, high-quality care from day one

Call or email to discuss your care staffing today

Roles we recruit for

We recruit for a wide range of care roles across all our specialism areas, including:

Our Values: Built on people, quality and care

Everything we do is guided by three core values that shape every placement we make.

Our consultants bring genuine care and local knowledge to every placement, and we are available 24/7 for emergency staffing support across all sectors.

We maintain the highest compliance standards. Every member of staff is DBS-checked, fully referenced and trained before they step into your service.

We treat every candidate, client and service user with respect, dignity and professionalism. Good care starts with good people.

Care Staffing FAQs

We provide same-day cover for urgent requests, backed by a 24/7 on-call team, and most emergency requests are answered within 15 minutes.

Yes. Every candidate is fully vetted in line with CQC guidance before they start, including DBS checks, references and mandatory training in safeguarding, moving and handling and more.

We place care assistants, senior care assistants, support workers, nurses and specialist staff across elderly care, complex care, children's residential and supported living.

We work from three offices - Gateshead, Middlesbrough and Wallington - covering the North East, North Yorkshire, Surrey, Greater London and the South East, with national reach.
clients' success stories

I have partnered with Pin Point for 15 years in various companies to manage my staffing needs, ranging from short-notice shifts and long-term block bookings to complex service mobilisations. Their team is consistently friendly, flexible, and proactive in offering solutions. We have opened new services with their team and successfully bridging the gap with temp-to-perm placements. I have never encountered an issue that wasn't promptly resolved with a quick phone call. Highly recommended

Neil Farnworth, Division Director North England
Talent Sourcing

I can’t tell you how much I appreciate all your help and support. You’ve been absolutely lovely throughout this whole process and it’s made such a difference. Thank you for sorting everything in time and for keeping me posted. I really appreciate it and I’m so grateful for everything you’re doing for me.

Stef Stroie, West House Care

The candidates they send are always high quality and they clearly understand what is needed in children’s residential care. What I value most is that nothing ever feels like a big ask. They are always approachable, quick to respond, eager to understand the needs of the homes and willing to help wherever they can. They have also supported us with compliance and site visits, which has been really helpful. I wouldn’t hesitate to recommend them. They are genuinely the best in the business.

Jack Binks, Arronbeth

Institutions, awards & accreditations

Pin Point is a proud member of the Recruitment and Employment Confederation (REC), the professional body for the UK recruitment industry. Alongside institutions like the NHS, we work to the highest compliance, training and safeguarding standards on every placement we make.